Epsilon Systems Solutions, Inc. Mission Readiness Group is seeking a full time Ship Modernization Program Manager in Portsmouth, VA.
Summary: The Program Manager (PM) is responsible for overall contract performance. With full authority, accountability and responsibility, this position manages all aspects of assigned ship maintenance, modernization and repair projects. Projects managed may range up to $5 million and last from one to 12 months or longer.
Duties & Responsibilities:
• The PM will be accountable for safe project execution and performance within the assigned cost, schedule, technical performance, and scope of the project through all project phases.
• Successful management of change orders and risks are required.
• The PM provides primary customer interface throughout the project lifecycle.
• Utilizing project team members, manages the application of labor and materials to achieve timely, better-than-bid results and assure customer satisfaction.
• In addition to managing ship projects and in all aspects of the job, the incumbent displays leadership, conducts business development, makes difficult decisions, shows respect for others while always acting in the best interest of the company.
• Oversees the programs interacting with assigned Project Managers to determine and maintain the most cost-effective method of accomplishing work through final certification and closeout analyzing project progress and financial reports to maintain management positive control.
• Tracks financial progress and status of program and projects and develops and coordinates corrective actions/adjustments working with and mentoring Project Managers to ensure completion of projects meeting all quality, technical, schedule and profit goals while meeting all technical, quality, schedule and costs requirements.
• Must be able to identify, assess and analyze with the team, any risk and/or issues that may compromise the successful completion of projects, and develop plans/actions that will mitigate risks. Able to provide leadership when schedule / production conflicts may occur for resolution to ensure successful project completion and job profit margins. The Program Manager is ultimately responsible for meeting all deliverables on-time, within budget, and with high customer satisfaction ensuring conformance with contractual requirements.
• Strives to develop new business or expands the product line with the customer.
• Plans, estimates, negotiates, staffs, directs the work, and reconciles final billings on assigned projects.
• Resolves any internal issues that arise over the productive, safe management of the project.
• Leads the post-project review to capture learnings applicable to future projects.
• Meets or exceeds customers’ realistic expectations for quality, productivity and safety on projects, and manages the customer relationship through any changes in the scope and price of the project to assure continuing customer satisfaction and profitable project closure.
• Resolves issues on a day-to-day basis with customers, owners, Port authorities, and other interested parties.
• Represents the company fairly and consistently when interacting with customers.
• Works closely with the Estimating Department to develop estimates for regional work.
• Interprets specifications, plans project sequencing and coordinates the various phases of the project to prevent delays and avoid rework.
• Ensures that change order requests and condition found reports (CFRs) are properly written and approves them before submittal to the customer.
• Writes timely and accurate documentation of each job and contributes accordingly to final written specifications.
• Confers with supervision to resolve problems and to improve methods.
• Plans, coordinates and directs production activities for assigned projects.
• Through subordinate supervision, assures appropriate daily project staffing. Monitors job progress to ensure that manpower utilization and allocation meets job requirements and bid expectation.
• At time of bid package preparation, works closely with the estimating team.
• Evaluates, sets up, and manages subcontracts for support work on awarded projects.
• Oversees and coordinates the operations of the assigned worksite location.
• Establishes and maintains effective working relationships with vendors, customers, and labor unions.
• Coordinates and assures appropriate purchasing and shipping and receiving processes are used for tools, equipment, and other products needed at the regional location.
• Arranges for and monitors maintenance and repair of tools, equipment and facility amenities.
• Assesses and documents overall work performance of direct reports by close of project, providing feedback to same.
• Investigates violations of work place rules and determines disciplinary action using the consulting services of Human Resources.
• Ensures performance documentation by managers or supervisors of all assigned project personnel is completed. Clearly identifies strengths and weaknesses of project team members and recommends specific development activities.
• Identifies, assesses and analyzes with the Team, any risk and/or issues that may compromise the successful completion of the project, and develop plans/actions that will remove this risk.
• Controls the profitability of the project through schedule adherence, reprioritization and cost reduction.
• Influences and leads others in successful project execution.
• Mentors others by modeling respectful behaviors
• Applies a systems approach to work planning and execution
• Applies financial expertise in accomplishing labor-intensive projects.
• Makes careful and judicious use of labor in a complex multi-craft, union work environment.
• Provides strong customer service and achieves customer satisfaction while meeting company goals.
• Effectively communicates orally and in writing with diverse groups such as customers, vendors, labor representatives and officials at all levels.
• Handles multiple priorities with independence and good judgment.
• Supervises as many as fifty employees either directly or through subordinate Foreman.
• Bachelor’s Degree in a mechanical or electrical engineering discipline from an accredited college or university required. An additional Ten (10) years of experience may be substituted for the degree requirement.
• Eight (8) years’ experience in structural, mechanical and/or electrical system repair/installations.
• Eight (8) years’ experience managing HM&E for repair, maintenance and modernization.
• This experience should include at least five (5) years working experience in the development and installation of Alteration /SCs on Navy ships.
• Security Clearance: DoD Secret Security Clearance, or the ability to obtain one.
• Pursuant to the various government contractual requirements, all applicants must be U.S. Citizens.
• Knowledge of proper standards of conduct and shipboard etiquette.
• Ability to identify changes in work scope to ensure appropriate planning measures are being taken including the customers inputs for reassessing, renegotiating, and amending the scope of work, schedules and budgets.
• Ability to provide leadership when schedule/production conflicts occur and the team is looking for resolution.
• Ability to work nights and weekends during peak workloads or as required to ensure project success.
• Willingness to travel and manage ship repair availabilities in remote, out-of-state locations for extended periods of time.
• Must have knowledge of Navy organizations including: Naval Sea Systems (NAVSEA) Command, Naval Surface Warfare Center (NSWC), Naval Air Systems Command (NAVAIR), Naval Information Warfare Systems Command (NAVWAR), Naval shipyards, Regional Maintenance Centers, and Type Commanders (TYCOMs), shipyard operations, ship systems and particularly how they interact and construction/repair sequencing; principles and practice of managing large numbers of employees; budgeting and financial statements; process improvements and business development processes.
ADA & Work Environment: The physical demands for this position are light to moderate. May require some lifting or assistance with heavy equipment. The incumbent of this position is required to stand for extensive periods of time, in external climates. Must also be able to work long hours, travel internationally via various modes of transportation, and work any day of the week at any time of the day as required to meet customer needs, business objectives and to achieve delivery of service deadlines. The work environment for this job is demanding and potentially hazardous due to work on or inside ships as well as travel around ship repair yard.
Epsilon Systems Solutions, Inc. and its subsidiaries are proud to be Equal Employment Opportunity and Affirmative Action employers, Minority/Female/Disabled/Veterans.