OPERATIONS MANAGER

The Operations Manager is responsible for the proper administration, planning, scheduling and budgets for Ship Repair Projects.( SRA, ISRA, CMAV, MSC, HABITABILITY, USCC )

Heads, plans, oversees, and coordinates the divisional operations of the organization toward the achievement of established operating objectives.

Essential Functions:

1. Collaborates with company leadership in the planning and formulation of organization policies and practices.
2. Assures organizational compliance with all safety, quality, and environmental, state, local and federal regulations.
3. Oversees project management, production management, and operational support management for the division, ensuring compliance with established company management model and processes.
4. Foster a strong safety culture of responsibility and ownership.
5. Is an ambassador for the organization, promoting the company’s values and ethic, and cultivates good customer relations in a way that upholds its reputation, setting it apart from its competition.
6. Oversees the design, operation, and improvement of the system that creates and delivers the organization's products or services including tool and equipment warehousing and material deliveries.
7. Oversees and directs the execution, follow up, and sustainability of planned operating improvements.
8. Oversees and adjusts organization's processes and operations as necessary to ensure efficient and effective execution of policies and procedure.
9. Provides operational guidance in analyzing and appraising the effectiveness of organizational operations across the divisions and with its supporting functions.
10. Participates in the planning, development, implementation, and evaluation of strategic business and performance goals, short- and long-term objectives, plans, budgets, programs, and policies.
11. Evaluates operating results and effectiveness throughout the organization to ensure that organization growth and objectives are being met.
12. Guides, coaches, and leads other members of management.
13. Assesses operational and organizational structure and recommends changes to adapt to: changing market dynamics, the need for operational improvements, and company growth.
14. Monitors and recommends capital expenditures for equipment and facility improvements, as well as asset redeployment activities with good Return on Investment assessments.
15. Responsible for the recruitment, training, supervision, and evaluation of department staff and ensures efficient assignment of resources to meet the fluctuating needs of changing workloads.
16. Ensures harmonious relationships are maintained with all key customers, suppliers and partners organizations.
17. Support other company projects and initiatives as required.

LEADERSHIP BEHAVIORS:

1. Takes timely and effective actions and follows through on commitments to deliver sustainable results.
2. Improves business results through new ideas and actions. Encourages and participates in innovative approaches.
3. Provides value-added solutions targeted to meet internal/external customer expectations.
4. Communicates clearly so that messages and information are understood and can be acted upon. Encourages open and respectful exchange of ideas and opinions to accomplish objectives.
5. Contributes to and builds efficient and effective teams where the value of the team is understood and team members are engaged.
6. Reads people accurately. Can diagnose strength, weakness, as well as potential, knowing what skills are required to fill a job or role.
7. Comfortably confronts and works through conflicts. Deals promptly and fairly with problems performers and lets everyone know where they stand. Not afraid to make decisions and take actions in the best interest of the Company.

AUTHORITY:

The Operations Manager has the authority to make decisions involved with carrying out the above responsibilities. However, the Operations Manager may not, without the approval of the Division Director:

• Revise compensation, hire or fire any employee reporting directly to the Operations Manager
• Purchase Capital Assets
• Business Development initiatives for the division.

RELATIONSHIPS:

This position reports to the Director of Operations. The persons reporting to the Operations Manager are as follows:

• Project Management and Operational Management personnel.
• Shared dual reporting of functional area personnel with corporate functional leaders.
• Other staff as assigned.

QUALIFICATIONS:

1. Knowledge of Microsoft Office applications and working experience with spreadsheets.
2. Knowledge of cost controls and international logistics support.
3. Knowledge of accounting practices.
4. Excellent oral and written communications.
5. Effective leadership and interpersonal skills.

EXPERIENCE/EDUCATION:

Bachelor’s degree in marine engineering, Naval Architecture or a degree in another technical discipline. MBA would be an asset; 15 years of senior leadership experience, and minimum of 10 years in a related marine, shipyard, or industrial environment. An equivalent combination of education and experience is acceptable for the right candidate.Requires willingness to work a flexible schedule.